Privacy Policy

 Privacy Policy:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet;  e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications);  comments,  and feedback.

When you make a purchase, create an account, send us a message or download a free trial of the software on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used only to add you to our mailing list or process your order.  At any time if you wish to be removed from the mailing list, all you have to do is contact us at info@costumeinventory.com or send us mail to: PO Box 4345, Davis, CA 95617 and all your information will be deleted.

Please Note:  All credit card information is stored by our Payment Processing service:  Braintree.com which is a part of PayPal.com.  No credit card information is stored by Costume Inventory Resources.  Please contact Braintree and/or PayPal for their privacy policies.

We collect such Non-personal and Personal Information for the following purposes:

       1.  To provide our Users with ongoing customer assistance, technical support and to send orders to their shipping address;

       2.  To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

       3.  To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

        4.  To comply with any applicable laws and regulations.

Our company is hosted on the BigCommerce platform. BigCommerce provides us with the online platform that allows us to explain our products and services to you and sell you products.  Your data may be stored through BigCommerce’s data storage, databases and the general BigCommerce applications. They store your data on secure servers behind a firewall. 

We may contact you to notify you regarding your requests, to troubleshoot problems with the software, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 It's important to note that we use Google Analytics to help us understand who visits our site.  Google Analytics places cookies or utilizes other tracking technologies through BigCommerce's services.  Google Analytics may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the BigCommerce Privacy Policy.

If you don’t want us to process your data anymore, please contact us at info@costumeinventory.com or send us mail to: PO Box 4345, Davis, CA 95617.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@costumeinventory.com or send us mail to: PO Box 4345, Davis, CA 95617.